Legal
Privacy Policy
Effective Date: January 1, 2025
KSP Clad Metal Co., Ltd. (hereinafter referred to as 'Company') establishes and discloses the following Privacy Policy in accordance with the Personal Information Protection Act of Korea to protect personal information and handle related grievances promptly.
1Personal Information Collected
The Company collects the following personal information for technical inquiries and quotation requests.
Required: Full name, email address, inquiry details
Optional: Company name, phone number, country/region, metal type
Automatically collected: IP address, cookies, visit timestamps, service usage records
2Purpose of Collection and Use
The Company uses collected personal information for the following purposes:
• Responding to and processing technical inquiries and quotation requests
• Providing product and service-related information
• Customer consultation and complaint resolution
• Website usage analysis and service improvement
3Retention Period
The Company destroys personal information without delay once the purpose of collection and use has been achieved.
• Inquiry records: 3 years after inquiry resolution
• E-commerce related records: 5 years per the Act on Consumer Protection in Electronic Commerce
• Website visit records: 3 months
4Provision to Third Parties
The Company does not, in principle, provide personal information to third parties. However, exceptions are made in the following cases:
• When prior consent has been obtained from the data subject
• When required by law or for compliance with legal obligations
5Destruction Procedures and Methods
The Company destroys personal information without delay when it is no longer needed after the retention period has expired or the processing purpose has been achieved.
• Electronic files: Permanently deleted using methods that prevent recovery
• Paper documents: Shredded or incinerated
6Rights of Data Subjects
Data subjects may exercise the following rights regarding personal information protection at any time:
• Request to access personal information
• Request correction of errors
• Request deletion
• Request to suspend processing
These rights may be exercised through written request, phone, or email, and the Company will take action without delay.
7Data Protection Officer
The Company designates a Data Protection Officer responsible for overseeing all personal information processing and handling complaints:
• Department: Management Support Team
• Phone: 032-682-4328
• Email: inquiry@kspcladmetal.com
For questions about this policy, please contact our Data Protection Officer. Phone: 032-682-4328 | Email: inquiry@kspcladmetal.com | Address: 57-10, Seokcheon-ro 442beon-gil, Ojeong-gu, Bucheon-si, Gyeonggi-do